Crafting a Standout Receptionist Resume

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Download this receptionist resume for free in Word format

This receptionist resume sample is free to download in Word. Customize it to your personal style by changing the font color, style, and size. You can also change the section headings, although they are there to guide you while writing so you don’t leave out critical information. Download it today!

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Welcome to your go-to resource for creating an exceptional receptionist resume. Whether you’re just starting your career or looking to level up, this guide will help you craft a compelling CV that stands out. Crafting a receptionist resume that captures your skills, qualifications, and personality is the key to securing your desired position. By following these guidelines and tailoring your resume for each application, you’ll increase your chances of landing your ideal receptionist role. Let’s dive in!

Tips for Making a Good Receptionist Resume

Creating an effective receptionist resume is all about making a strong first impression. Here are some essential tips to help you on your way:

  • Clarity Matters: Keep your resume clear and well-structured. Opt for professional fonts and easy-to-read formatting.
  • Highlight Relevant Skills: Emphasize skills like communication, organization, and customer service.
  • Customize for Each Application: Tailor your resume for each job you apply for. Showcase skills and experiences that match the specific role.
  • Professional Summary: Begin your resume with a captivating professional summary that grabs employers’ attention.
  • Action Verbs: When describing your work experiences, use dynamic action verbs such as “managed” or “coordinated” to convey your achievements effectively.
  • Proofread: Attention to detail is key for a receptionist. Ensure your resume is error-free by eliminating typos.

Essential sections

  1. Contact Information
  2. Professional Summary
  3. Skills
  4. Professional Experience
  5. Education

Optional sections

  1. Languages
  2. Software
  3. Interests
  4. References

Profile Summary for a Receptionist Resume

The profile summary is your opportunity to showcase all your skills and experiences that make you stand out as a candidate. Here’s how to craft an effective profile that will surely lift some eyebrows:

Experienced receptionist resume

With over 5 of experience in receptionist roles, I bring a wealth of knowledge in client support, front desk management, and maintaining a welcoming atmosphere. I’m confident in my ability to excel in your organization.

Profile summary for junior-level receptionist

Enthusiastic and dedicated junior-level receptionist eager to embark on a career in professional reception services. I am committed to contributing to the efficiency and success of any team I join, while continuously enhancing my receptionist skills to grow in my role.

Entry-level receptionist resume

Aspiring receptionist with a strong foundation in customer service. Dedicated to contributing to a dynamic team with excellent communication skills and an eagerness to provide top-notch support.

Experiences in a Receptionist Resume

The professional experience section is your chance to shine. Here are three fictitious examples of similar positions to help you highlight your achievements:

Example of receptionist professional history

Receptionist, Harborview Medical Center, Seattle
January 20XX – Present

  • Efficiently greet patients and assist with their inquiries.
  • Manage phone calls, delivering essential customer support.
  • Maintain an organized and welcoming reception area

Front Desk Coordinator, Metro Realty Group, Chicago
May 20XX – December 20XX

  • Coordinate appointments and provide critical information to clients.
  • Collaborate with real estate agents to ensure a seamless client experience.
  • Streamline office processes, reducing client wait times.

Administrative Assistant, Tech Innovators Inc., Los Angeles
August 20XX – April 20XX

  • Support various administrative functions and document management.
  • Offer friendly and efficient assistance to visitors and colleagues.
  • Contribute to creating a well-organized and productive office environment.

Check out How Many Bullet Points per Job on a Resume for more tips

Education for Receptionist Resume

This section showcases your qualifications. If you have the space, include some relevant coursework that you’ve achieved. Here are some examples of how to do that:

Education background example

Diploma in Receptionist Studies, Professional Academy, New York
September 20XX – June 20XX

  • Customer Service Excellence
  • Office Management
  • Communication Skills

Certification in Office Administration, Technical College, Chicago
January 20XX – October 20XX

  • Business Communication, 
  • Office Software Proficiency
  • Graduated with Distinction

Hard Skills for a Receptionist Resume

Your skills are your most valuable asset as a receptionist. Professional skills such as the ones listed below are essential to add to your resume. Go through them and add the ones that resonate with you to your template today.

Hard skills examples

  • Exceptional Communication
  • Multitasking Abilities
  • Office Software Proficiency
  • Excellent Phone Etiquette
  • Strong Organizational Skills
  • Problem Solving
  • Adaptability
  • Time Management
  • Attention to Detail
  • Customer Service Excellence

Also download: Receptionist Cover Letter Sample

receptionist resume example

Soft Skills to Add to a Receptionist Resume

Interpersonal skills in receptionist positions are key strengths, as receptionists are the face of the company. Managing people and their expectations will be part of your daily job, if not the main focus. Therefore, be sure to include several of the following skills in your receptionist resume:

Soft skills examples

  • Empathy
  • Patience
  • Positivity
  • Professionalism
  • Dependability
  • Politeness
  • Strong Work Ethic
  • Team Player
  • Adaptability
  • Discretion

Software Used in Receptionist Role

In this section, you can highlight any software skills that are relevant to the position of a receptionist. Familiarity with software tools like:

Examples of softwares

  • Microsoft Office
  • HubSpot
  • Slack
  • Zoom
  • BookSteam

Receptionist Resume Example

John Doe
john.doe@email.com
(555) 555-5555
linkedin.com/johndoe

Summary

Eager to start my career as a receptionist, I bring enthusiasm and adaptability. Recent completion of receptionist courses equips me to provide exceptional front-desk support. Joining your team would allow me to learn and grow within a professional environment.

Experience

Front Desk Assistant, Bright Enterprises, New York
January 20XX – Present

  • Greeting visitors and ensuring a positive first impression.
  • Managing phone calls, screening and directing them to the appropriate personnel.
  • Assisting with clerical and administrative tasks to enhance office efficiency.

Receptionist Intern, City Law Firm, Boston
May 20XX – December 20XX

  • Welcoming clients and assisting with appointment scheduling.
  • Gaining experience in client interaction and office management.
  • Learning to manage front desk operations and support legal staff.

Education

Diploma in Receptionist Studies, Elite Receptionist Academy, New York
September 20XX – June 20XX

Skills

  • Proficiency in phone systems
  • Multitasking abilities
  • Organizational skills
  • Customer service excellence
  • Administrative competence
  • Time management
  • Attention to detail
  • Microsoft Office proficiency
  • Problem-solving
  • Communication skills

Qualities

  • Professionalism
  • Adaptability
  • Empathy
  • Positivity
  • Dependability
  • Politeness
  • Strong work ethic
  • Team player
  • Patience
  • Discretion

Languages

  • English: Fluent
  • Spanish: Intermediate

Interests

  • Reading
  • Cooking
  • Volunteering

FAQs for a Receptionist Resume

What are the most critical skills for a receptionist?

Key skills for a receptionist include exceptional communication, multitasking abilities, office software proficiency, strong organizational skills, and excellent phone etiquette.

Should I include a cover letter with my receptionist resume?

While a cover letter is not always required, it can help demonstrate professionalism and your specific interest in the role. Consider including one if the job posting suggests it.

How should I tailor my receptionist resume for a specific job?

To tailor your resume:

  • Review the job description.
  • Focus on the skills and qualifications the employer is seeking.
  • Highlight only your relevant experiences.
  • Include skills that align with the requirements in the receptionist job description.

Download this receptionist resume today!

Sarah Shaar
Author
Sarah Shaar

Expert resume and career advice writer

Updated March 13, 2024

Receptionist Resume

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